We want to ensure you are happy with the product you buy on our website. In the event that you need to chat to us about your order, please call +1 888 336 0774, email us at email@example.com or write to us at our address (see our Contact page).
Returns :- You have 15 calendar days to return a product, from the date you received it. To be eligible for a return, your product must be unused and in the same condition that you received it. Your product must be in the original packaging. Your product needs to have the receipt or proof of purchase.
Perpetual software licences are only able to be returned provided the full activation key has not been provided (a trial key is initially issued with new orders).
Our right to cancel :-
We may cancel your order if:
➠ Products that have been ordered are not available. In the event that this happens, we will let you know the Product is not available and endeavour to help you find an alternative product which meet your needs. We are not obliged to provide a substitute
➠ You do not pay us the price due for the Product by the due date
➠ You are from outside the USA & CANADA
➠ You are not authorised to order Products from us
If we wish to cancel your order for products, we will contact you.
Refunds :- Once your product is received, we will let you know it has arrived. We will immediately notify you regarding the status of your refund, after inspecting the product. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping :- You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us :- If you have any questions on how to return your product to us, please contact us.
Note :- Damaged items, used items, opened items, or items purchased more than 15 days ago, are not eligible for a refund. To obtain a Return Merchandise Authorization (RMA), please call +1 888 336 0774, email us at firstname.lastname@example.org, RMA numbers are valid for 15 days only
I have used ProSeries for 25 years. When I first started my business I tried several of the popular programs at the time. Proseries was and still is my primary choice. It is tops in accuracy, ease and product support is superb.Mark Adraison
Normally I would have rated it a 5 but 2016 e-filing process produced too many errors about not enough memory and other errors that had nothing to do with my computer system. correct anything but wait to resubmit.Devid
When one attaches a North Carolina return to be filed with a Virginia return, the program does not recognize that it has been attached and still shows an error when the review is done. and Comprehensive, easy to use..Anjilo Smith